FLOODGUARD UK LTD.
TERMS & CONDITIONS OF SALE.
All delivery dates are given in good faith but may be subject to delays caused by weather conditions or any other reason.
Floodguard UK Ltd will not accept any consequential loss from any delay in delivery/supply or installation.
Floodguard UK Ltd agrees to sell to the purchaser, the goods and services as described overleaf.
The purchaser agrees to pay Floodguard UK Ltd in the manner detailed overleaf and hereafter as per clause (4) for these goods and services .
No work will be done or services or materials supplied other than specified on this order form. Should extra work be required the purchaser will be informed of any extra works required and additional costs to be incurred and shall confirm by signature the acceptance of all extra works agreed.
The purchaser agrees to the following payment structure to Floodguard UK Ltd for goods and services as described overleaf.
DEPOSIT OF 40% OF THE TOTAL ORDER INCLUSIVE OF VAT.
PAYMENT OF THE FULL OUTSTANDING BALANCE WHEN THE INSTALLATION IS COMPLETE TO INCLUDE VAT.
All payments must be made via bank transfer, bankers draft, building society cheque, personal cheques will be acceptable only by prior arrangement.bank transfers should be paid direct to Floodguard UK Ltd bank account as detailed overleaf. Cheques payable to Floodguard UK Ltd, all final payments are due on the day of completion and cheques should be prepared to for that day to hand to the fitters. Bank transfers actioned prior to departure of our fitters.
This contract is not subject to cancellation other than as required by the consumer regulation 2013 we must receive notice of cancellation in writing, stating your reason/s for cancellation by post to be recieved at our office as detailed overleaf no later than 14 days of the date of this agreement this applies to residential customers only
Commercial customers no cooling off period applies. Email notifications are not valid for cancellation purposes under this clause.
This agreement is subject to our surveyors report. Amendments may be made after survey only by Floodguard UK Ltd.
The products and services and workmanship are guaranteed against fault and defect under our terms of guarantee .
Where proprietary brands are supplied, then the suppliers guarantee will be transferred to the customer. Regular maintenance as recommended by Floodguard UK Ltd will be required to maintain the integrity of your system and to extend the term of your guarantee term beyond the initial 24 month period. Regular maintenance should be seen as an important part of your flood protection plans. Maintenance can only be carried out by a qualified Floodguard UK Ltd engineer any tampering or adjusting of Floodguard UK Ltd products will void any guarantee and release Floodguard UK Ltd from any consequential liability.
Floodguard UK Ltd guarantee are given in addition to customers normal statutory consumer rights.
De-mountable products are guaranteed on a ” Return To Base ” condition. Guarantees are transferable upon sale of the purchasers property to the new owners. With regards TELEPHONE ONLY ORDERS and ORDERS UNDER SUBCONTRACT AGREEMENTS Terms of our guarantee and terms & conditions of sale are available upon request or can be viewed online at www.floodguarduk.co.uk. Call outs under our terms of guarantee may be subject to an initial charge prior to our visit. This may be refundable in the event of a successful guarantee claim.
Floodguard UK Ltd policy is of continued improvement. We reserve the right, without any prior notice ,to vary the design and specification within this contract as Floodguard UK Ltd requires. Actions under this clause may be at anytime as decisions in manufacture and on-site may have to be made without notice.
9) FAIR WEAR & TEAR;
Floodguard UK Ltd will not be responsible for changes in colour or composition due to weathering, normal wear and tear, adverse weather conditions or any other reason , or the matching of stains, paints or exterior or interior finishes on work undertaken. Bare woods may be treated with fillers, undercoat and primers only, final finish and colour will be the responsibility of the purchaser. Floodguard UK Ltd will not be responsible for what in our opinion is not consistent with fair wear and tear. Mechanical devices such as locks ,handles, hinges are guaranteed for the initial 12 month period only.
The purchaser must allow reasonable access to Floodguard UK Ltd workmen /agents to complete the installation and to the provision of electrical power.
11) SUPPLY ONLY;
The full contract price must be paid upon order for all ” Supply Only ” contracts.
12) OWN MEASUREMENTS;
When a purchasers own measurements are supplied and used, no responsibility will be accepted by Floodguard UK Ltd for the suitability of fit.
All planning permissions and consents are the sole responsibility of the purchaser, including permissions from any authority or regulatory body that may be required for the installation, prior or after the installation.
Floodguard UK Ltd are not responsible for any loss caused by flood or howsoever caused, Ingress of water is not covered by Floodguard UK Ltd guarantee.
Cause and effect of flood shall be deemed outside Floodguard UK Ltd control and as a natural disaster. Floodguard UK Ltd will endeavour to provide the purchaser with products and/or services that perform within the guidelines of British Standards Institute PAS 1188/2014 which may significantly reduce the risk or effect of flooding with proper use and annual maintenance as recommended by Floodguard UK Ltd.
15) RETENTION OF TITLE;
The products and services shall remain the property of Floodguard UK Ltd until all balances due are paid in full.
16) BOUND BY TERMS;
The purchaser agrees to be bound by these terms & conditions herein only.
17) LAW OF ENGLAND.
This contract is governed by the Laws of England ,should any dispute arise between the purchaser and Floodguard UK Ltd then determination and settlement shall be conducted in the area of Floodguard UK Ltd registered offices or any other venue as instructed by Floodguard UK Ltd.
All costs for determination including any and all legal or third party experts shall be the responsibility of the purchaser alone and to include all Floodguard UK Ltd costs for their legal or/and third party experts in any action taken against Floodguard UK Ltd without exception.